Refund & Cancellation Policy
Clear and fair rules for cancelling an order or getting a refund.
Last updated: 18 October 2026
Because every order is cooked fresh just for you, cancellation is possible only before we start preparing your food.
Cancelling your order
- Before confirmation / before preparation starts: message us on WhatsApp at 97188 87470 with your order ID. You will get a 100% refund.
- After preparation has started: the order cannot be cancelled and no refund will be given, as the food has already been cooked.
- If we cancel: if we cannot accept or complete your paid order (for example, a dish is sold out, your address is outside our delivery area, or the kitchen is closed), you will get a full refund of the amount not served.
Problems with your order
If you receive a wrong or missing item, or there is a genuine quality issue, please WhatsApp us within 1 hour of delivery with your order ID and a photo. After checking, we will either send a replacement or refund the affected item(s).
When refunds are not possible
- Delivery failed because the address or phone number was wrong or incomplete, or you were not reachable.
- Change of mind after the food was prepared or delivered.
- Complaints reported after 1 hour of delivery, or without an order ID and photo.
- Orders placed on Swiggy, Zomato or Toing — please raise these with the platform, as their refund policy applies.
How refunds are paid
Approved refunds are sent back to the same UPI account used for payment, usually within 5–7 working days. The time it takes to reflect may depend on your bank.
Payments not matched to an order
If you paid but did not send your order to us, or paid the wrong amount, contact us with the transaction ID and we will either complete your order or refund the payment after verification.
Contact us
Aangan Ka Swaad · Phone / WhatsApp: 97188 87470, 83680 59173 · Email: aangankaswaad@gmail.com